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Return Policy

Last updated: April 2026

We offer refund / exchange within first 1 day from the date of your purchase. If 1 day has passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange:

  • ·The purchased item should be unused and in the same condition as you received it.
  • ·The item must have its original packaging.
  • ·If the item that you purchased was on sale, then the item may not be eligible for a return / exchange.
  • ·Only such items are replaced by us (based on an exchange request) if they are found defective or damaged.

You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of products would be identified to you at the time of purchase.

For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further, if the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.

Questions? Reach us at hello@cocoamaya.com or call +91 98193 00124.

Visit Us

Cocoamaya Patisserie
Ground Floor, Silver Monument
Sakinaka Junction, 90 Feet Road
Sakinaka, Mumbai

Call / WhatsApp

+91 98193 00124
Everyday: 9 AM – 9 PM

Email Us

hello@cocoamaya.com
We'll reply within 24h

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